Privacy Policy

Information We Collect

Personal Information
We collect personal data only when you voluntarily provide it to us, including:

• Name and contact information

• Email addresses for communication and newsletters

• Shipping and billing addresses for order fulfillment

• Account credentials for enhanced user experience

 
Phone Number and SMS Consent :

• When you provide your phone number and opt in to receive SMS messages from HmBr Sports, we may collect your mobile number and your SMS consent preferences. SMS consent is collected only when you voluntarily check the SMS consent checkbox on our website forms.

• SMS consent is not required to purchase products or use our services.

Payment Security
All payment information is processed through PCI-compliant third-party providers including PayPal and Stripe. HmBr Sports never stores your complete payment details on our servers, ensuring maximum security for your transactions.

How We Use Your Information

Your personal data serves specific purposes aligned with our commitment to excellence:

• Order Fulfillment: Process and deliver your HmBr Sports products efficiently

• Customer Support: Respond to inquiries and provide technical assistance

• Performance Insights: Share updates about our proprietary humidification technology

• Community Building: Deliver newsletters featuring badminton tips, tournament updates, and product innovations

• SMS Communications: If you opt in to receive SMS messages, HmBr Sports may send you text messages related to account updates, service notifications, order updates, support communication, and important communication. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for help.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

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SMS consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing or promotional purposes. We may share information only with service providers when necessary to deliver our services, process orders, support website functionality, or send messages that you have opted in to receive.

Data Protection & Security

Secure Infrastructure

Your personal information is stored on secured networks with restricted access limited to authorized HmBr Sports personnel only.

Advanced Encryption

All sensitive data, including payment information, is protected using SSL (Secure Socket Layer) encryption technology, ensuring your information remains confidential during transmission.

Website Functionality

Cookies & User Experience

Our website uses cookies—small files stored on your device—to enhance functionality and optimize your browsing experience. These help us:

• Remember your preferences

• Improve website performance

• Provide personalized content

You can manage cookie preferences through your browser settings. Note: Disabling cookies may impact certain website features.

Newsletter Communications

Badminton Excellence Updates

Our newsletter subscription requires only your email address and provides:

• Latest product innovations and proprietary technology updates

• Badminton performance tips from professionals

• Tournament insights and community highlights

• Exclusive offers for HmBr Sports products

Unsubscribe anytime using the link provided in every newsletter—we respect your communication preferences.

SMS Communications

HmBr Sports offers optional SMS communications for customers who choose to receive text messages from us.

By opting in, you agree to receive SMS messages from HmBr Sports related to account updates, service notifications, order updates, support communication, and important communication.

Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe from SMS messages at any time. Reply HELP for help.

Your SMS consent is optional and is not a condition of purchase. SMS consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing or promotional purposes.

Contact & Inquiry Management

Information submitted through our contact forms is used exclusively for responding to your inquiries. We maintain strict confidentiality and never share this data with external parties.

Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our services or legal requirements. All updates will be posted on this page with clear notification of changes.

Your continued use of HmBr Sports services after policy updates constitutes acceptance of the revised terms.

Your Rights & Contact Information

You have the right to:

• Access your personal data

• Request corrections or updates

• Opt out of communications

• Request data deletion (subject to legal requirements)

• Opt out of SMS messages at any time by replying STOP.

Get in Touch:

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For SMS support, reply HELP to any message or contact us at support@hmbrsports.com.

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For questions about this Privacy Policy or your data:

Email: support@hmbrsports.com
Customer Service: Available Monday-Friday for immediate assistance

Effective Date: August 8, 2025

At HmBr Sports, protecting your privacy enables us to focus on what matters most—elevating your badminton performance through innovative, proprietary technology.